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Your Search Term(s): Information Technology » Information Technology Management » Customer Service OR Inbound Customer Service OR Outbound Customer Service
Job Posting Search Results 01 - 13 of 13

1
Company Job Title Location Posting Date
TEKsystems  Team Lead Desktop Technician New Saline, Michigan 8/27/2016
...Incident / Request) management - Prior experience with Level 2 / 3 Service desk operations & ticket resolution tracking / management...metrics to identify areas for improvement & focus. - Excellent customer service focus.
TEKsystems  Senior IT Services Delivery Manager New Seattle, Washington 8/25/2016
...managing one customer or a small book...Management, Service Design Maintenance...and/or SLA (Service Level Agreement...to engage the customer in a way that...meets project and customer expectations...stakeholders. Service Design and Maintenance...
TEKsystems  IT Services Delivery Manager New Chicago, Illinois 8/25/2016
...Account Management, Service Design Maintenance...engagements of all service types including all those expected...attainment and/or SLA (Service Level Agreement...framework to engage the customer in a way that brings...meets project and customer expectations...internal stakeholders. Service Design and Maintenance...
TEKsystems  Service Delivery Manager Manhattan, New York 8/23/2016
...Account Management, Service Design Maintenance...attainment and/or SLA (Service Level Agreement...framework to engage the customer in a way that brings...teams. * Ensure customer reference-ability...meets project and customer expectations...internal stakeholders. Service Design and Maintenance...
TEKsystems  Application Support Supervisor Vancouver, British Columbia 8/23/2016
...as well as providing service recommendations. This...requires patience, a strong service-orientation, an ability...support, research and/or service requirements. Duties...Accountable for maintaining service levels of assigned areas...serves the needs of the customer. -Keeps abreast of...
TEKsystems  Telecommunications System Analyst Colorado Springs, Colorado 8/23/2016
...interfacing with the Air Force Customer at very high levels as well as...excellent Information Technology customer service skills, troubleshooting skills...interfacing with the Air Force Customer at very high levels as well as...
TEKsystems  Help Desk Manager Dallas, Texas 8/22/2016
...operations efficiencies and customer service. Ensure maximum productivity and end-user service. Manage work order queue to exceed compliance and customer satisfaction. Analyze...out and maintaining a service catalog for end user computing...
TEKsystems  Server Manager Austin, Texas 8/22/2016
...manual processes and provides cost-benefit analysis of automated solutions. Collaborates on needs analysis for customer service, upgrades or changes to systems. Recommends cost-effective hardware/software solutions. Exercises judgment...
TEKsystems  Applications IT Project Manager Columbus, Ohio 8/22/2016
...success of IT projects within IT Solution Areas (BSAs, Service Areas, etc). PMs approve and ensure the completion...successful conclusion by facilitating scope, managing customer expectations, monitoring day to day execution and ensuring...
TEKsystems  Business Process & Impact Analyst San Francisco, California 8/20/2016
...improving CPG's service delivery processes and enhancing the customer's experience...and enhancing the customer's experience...groups real estate service delivery team which...with real estate service delivery and/or...
TEKsystems  Iteration Manager Dublin, Ohio 8/19/2016
...contractors * Approves contractors time in Beeline and Service Now * Submits SOW's and PO's for contracted work...conjunction with the PLT and SLT members * Coordinates customer issues from customer success to the team for implementation and communicates...
Aerotek Professional Services  IS Manager, Recruiting Services Hanover, Maryland 8/5/2016
...change management, service level agreements (SLAs), service assurance policies &...standards, and meet customer expectations ¿¿¿ Report and measure project progress toward goals...maintain high level of customer trust and confidence ¿¿¿ Proven ability to lead...Competencies: ¿¿¿ Customer Service ¿¿¿ Building...
Aerotek Professional Services  IS Manager, Creative & Digital Marketing Hanover, Maryland 8/1/2016
...Sponsors, and outsourced service providers to develop and manage digital...service performance against Service Level Agreements (SLAs...consultant contracts and service agreements. ¿¿¿ Ensuring...managing a team to meet service and operational level agreements. Special...Managing Diversity ¿¿¿ Customer Service ¿¿¿ Building...

Job Posting Search Results 01 - 13 of 13
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