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Your Search Term(s): Information Technology » Call Center OR Contact Center
Job Posting Search Results 01 - 25 of 44

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Company Job Title Location Posting Date
TEKsystems  Helpdesk Manager New Lawrenceville, Georgia 8/30/2014
...resolution including contact with their internal research...performance indicators such as call hold time, resolution...open calls to ensure in Call Center software to ensure service...requirements by maintaining contact with customers; visiting...measured against such as call hold time, resolution...
TEKsystems  Help Desk Support Madison, Wisconsin 8/29/2014
...Top 3 Technical Skills: 1) Enterprise Helpdesk Experience 2)Ticket Tracking Software 3) ACD (Automated Call Distribution) Call Center Environment We are looking for candidates to support our enterprise size customers who are operating on the...
TEKsystems  LINUX UNIX Server Admin Bloomington, Illinois 8/29/2014
...of tools to gather diagnostic and then recover. The Command Center is staffed 7 x 24 x 365. TEKsystems is seeking a Linux Unix Remote...in Bloomington, IL.¿¿The team is the primary point of contact to business partners for resolving UNIX related incidents...
TEKsystems  Helpdesk- Associate Analyst Louisville, Kentucky 8/29/2014
...supervisor and/or Restaurant Owner/Operator on the contact list. * Logging every call using a Customer Relationship Database (CRM...6) months to one (1) year experience in a call center preferred. * Food Industry experience preferred
TEKsystems  Sterling Order Management Architect San Antonio, Texas 8/29/2014
Top 3 Skills: 4+ Years of Sterling Order Management and Sterling Call Center experience 3+ years of order management Architecture experience 8+ years of IT expierence Job Duties: - Determine and...
TEKsystems  Regional Training Manager (San Jose, Costa Rica - Relocation) Herndon, Virginia 8/29/2014
...multi-national and/or global people management role -Experience in a technical training role -Experience in contact center management or training -Master's degree in Learning and Development -CPLP or other learning/training certification
TEKsystems  Help Desk Lehi, Utah 8/29/2014
...Lehi, UT. We are looking for candidates with one year + of customer service/help desk support experience in a call center environment. The successful candidates will have software troubleshooting skills followed by hardware troubleshooting...
TEKsystems  Helpdesk Columbus, Ohio 8/29/2014
...Description Overview: - The Service Center is a full-service technical support center that provides immediate assistance...possible within the Service Center. - Answer incoming client...Fully document all cases in call tracking software and escalate...appropriate queue - Escalate support call to supervisor as necessary...
TEKsystems  MS4 Analsyst Phoenix, Arizona 8/28/2014
...hiring manager will talk about this more in the meet the manager call. Job Description: The Application Systems Analyst III MS4...Collaborates with the business solutions, Quality Assurance Center and clinical community for functional testing. May assist in...
TEKsystems  Business Analyst Woonsocket, Rhode Island 8/28/2014
...The business challenge is to continue the evolution of the Company's business model. Historically they had been a call center generated business as well as a referral based firm. They are moving towards more marketing and branding and execution...
TEKsystems  HD/App Sppt Nashville, Tennessee 8/28/2014
...has the probability to extend and/or convert to FTE. The right professional will have experience from a helpdesk or call center environment solving data related issues (not standard technical/HD issues) for external products. This organization...
TEKsystems  Operation Technician III Wake Forest, North Carolina 8/28/2014
...VLANS, Routes, MPLS, and Firewall configurations for the Data Center Excellent Visio documentation skills Essential Job Functions...Communications System configuration and management, including Call Manager, Unity, IPCC, HUCS, Avaya, CER Cisco Layer 2...
TEKsystems  Network Engineer - Data Center TAC Morrisville, North Carolina 8/28/2014
...complex problems. - Documents software defects and call incidents for accurate customer and software audit...customer issues Technical Skills: - Knowledge of Data Center networking and Data Center products (UCS B-Series and C-series servers...
TEKsystems  Service Desk Analyst Minneapolis, Minnesota 8/28/2014
...tracking software (they use HP Service Center). Of course, excellent customer service...plugged into their schedule where ever their call volume is high. One of these positions...same queue and there is about a 80% first call resolution with 1,200 - 1,500 calls...
TEKsystems  Security Engineer Minneapolis, Minnesota 8/28/2014
...assistance on projects as needed. * Participation in a 24/7 on call rotation. Qualifications * 5 or more years experience in Network...and/or Cisco Switches is a big plus. * Experience with data center moves / migrations is a big plus. * Bachelor Degree, with...
TEKsystems  Help Desk Support Technician Virginia Beach, Virginia 8/28/2014
...candidate would have experience in (Pluses): A help desk call center role previously Business Challenge to solve: These positions...multiple tasks. Dell must keep up certain SLAs relating to call resolution, tickets per day etc. This position is to...
TEKsystems  Junior Java/J2EE developer Fort Myers, Florida 8/28/2014
...Developer will receive leadership and direction on technical projects from Sr team members and will work on our websites, call center, and distribution centers. In this role you will work with a team transitioning into a J2EE architecture using ATG...
TEKsystems  Senior Java/J2EE ecommerce developer Fort Myers, Florida 8/28/2014
...The Sr. Developer, Applications provides leadership and direction on technical projects that affect our websites, call center, and distribution centers. In this role you will work with a team transitioning into a J2EE architecture using ATG...
TEKsystems  Field Service Tech Montvale, New Jersey 8/28/2014
...troubleshoot, analyze, all issues submitted into the call center; while keeping the customer abreast of all developments...the ideal use of ENT equipment/systems. Provide on-call support as needed. Takes an initiative to maintain and...
TEKsystems  .Net Architect / lead developer Pennington, New Jersey 8/27/2014
Job Summary Client-side focused application architect / lead developer for a major contact center application platform that integrates and aggregates client and account data over a large number of services, as well as provide...
TEKsystems  Sr. Network Engineer Orlando, Florida 8/27/2014
...re looking for are: CUCM (Call Manager/Call Unity)- Configuration and administration...configuring and troubleshooting within Contact Center- Enterprise version IOS Gateway...candidate will have experience with Call Manager/Call Unity doing configuration...
TEKsystems  Linux Systems Engineer Atlanta, Georgia 8/27/2014
...interaction with customer and multiple data center staff. This is done in person, over...Interpersonal Skills * Serves as primary contact for customer lead to set direction...utilizing ITIL best practices in data center environment. * Ability to be on-call and available during off hours
TEKsystems  Voice Engineer Providence, Rhode Island 8/27/2014
...technological issues on Cisco call center and telephony platforms of...Communications Systems, including Call Manager / Unified Communications...LDAP System Configuration, Call Routing Configuration, Access...will work very closely with Contact Center Technology teams and the client...
Aerotek Commercial Staffing  CSCOJP00014374- Program Manager I San Jose, California 8/27/2014
...offer models and licensing models interlock. CIN - Cisco's Customer Interaction Network was created using their own contact center solutions to route customer calls to outsourcers located around the world. CIN gives customers a single, in-country...
TEKsystems  F5 Network Engineer Neenah, Wisconsin 8/27/2014
...TEKsystems is seeking a Network Engineer with strong Network Data Center and F5 skills for its Fortune 150 Client. Responsibilities...external, mobile, public and private, Internet, Intranet and call centers. Task Description Produces outline system designs and...

Job Posting Search Results 01 - 25 of 44
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