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Your Search Term(s): Information Technology » Call Center OR Contact Center
Job Posting Search Results 01 - 25 of 68

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Company Job Title Location Posting Date
TEKsystems  IT support New Brookfield, Wisconsin 10/29/2014
...complete their tasks with very little supervision. The tickets that this person will be resolving are created from their call center. In addition to ticket resolution they may recieve 2-3 calls for emergency type of issues. They will be expected...
TEKsystems  Technical Customer Service Rep. New Eagan, Minnesota 10/29/2014
...resolving end users issues on the first call. * There are 38 people on this team...many queries as possible on the first call and escalating calls whenever appropriate...Certifications or experience in a call center environment required. Working knowledge...
TEKsystems  Systems Administrator-Virtual New Honolulu, Hawaii 10/29/2014
...the final level of support and is accountable for all Data Center systems * Ability to independently manage projects from end...support) * Be the subject matter expert (SME) in critical Data Center systems (Windows, Linux, Virtualization, Security, Troubleshooting...work frequent after-hour shifts and be on a 24-hour on-call rotation * Keep abreast of new hardware/software product...
TEKsystems  Information Technology Help Desk Representative New Fresno, California 10/29/2014
...background working in a phone support capacity and/or call center environment. Previous over-the-phone PC Support...Technical Skills: - Must have previous help-desk OR Call Center experience - Strong communications skills. - Excellent...
TEKsystems  Senior Network Engineer New Allen, Texas 10/29/2014
...to the Corporate Network Engineers and the Critical Solutions Center which are Tier 1 and Tier 2 support organizations. Responsibilities...Network problems and resolution for future reference. *On-Call rotation Qualifications: * 5+ years of related experience...
TEKsystems  Desktop Support New Redwood City, California 10/29/2014
...Ability and willingness to work any shift in a 24x7x365, call center environment, and extended hours or modified schedule...Records Check. -Experience working in or supporting a call center or help desk environment. -Must be highly accountable...
TEKsystems  Sr. Cyber Security Analyst New Oakdale, Minnesota 10/29/2014
...and reports of violation of policy; serves as a point of contact for information security inquiries and audits * Collaborates...configurations and processes * Supports the Cyber Incident Response Center (CIRC) in the effective detection, analysis, containment...
TEKsystems  Service Desk Analyst New Minneapolis, Minnesota 10/29/2014
...with an ACD and ticket tracking software (they use HP Service Center). Of course, excellent customer service skills and a positive...are taken from the same queue and there is about a 80% first call resolution with 1,200 - 1,500 calls a week on average...
TEKsystems  Help Desk Phone Support Technician New Renton, Washington 10/28/2014
...customer is being slammed with an increase in call volume due to some Epic roll outs. They...communicated in a timely manner to the Operations Center for tracking of the issue until resolution *Maintain an appropriate level of first call resolution, average talk time, and number...
TEKsystems  Service Desk Analyst New Dallas, Texas 10/28/2014
...with Active Directory and must be able to support MAC OS. There will be minor OS troubleshooting involved as well. Call Center environment. Must be able to work 24x7 shift. Casual dress code.
TEKsystems  Level 1 Help Desk New Tulsa, Oklahoma 10/28/2014
...taken is about 50 with an average of 3 to 4 minutes per call. There are a number of projects that are about to happen...position is to provide 1st level Help Desk support in a call center environment. They will have a queue that they are assigned...
TEKsystems  Telecom Analyst New Charlotte, North Carolina 10/28/2014
...infrastructure in an enterprise environment - Experience in call center design and programming - Support of CMS Reporting IPSoftphone Client - Day to day support of Witness Call Recording and Cabinets Intuity Voicemail - Provides necessary...
TEKsystems  Technical Customer Service Rep. New Eagan, Minnesota 10/28/2014
...many queries as possible on the first call and escalating calls whenever appropriate...Certifications or experience in a call center environment required. Working knowledge...Helpdesk is 24x7 and it has a 90% first call resolution rate. The focus is on...
TEKsystems  Desktop Engineer (SCCM) New Hanover, Maryland 10/28/2014
...support, approval and/or resolution * Participate in on-call rotation for off-hours support Minimum Education and/or...Microsoft deployment technologies including Microsoft System Center Configuration Manager 2012 (SCCM) * Experience utilizing Active...
TEKsystems  Epic Clarity Report Writer New Manhattan, New York 10/28/2014
...the client achieve it's goal to use data and technology to improve cancer care. You'll be the technical contact for their cancer center partners, life sciences partners, and academic partners. You'll work with them to understand their data...
TEKsystems  Technical Customer Service Rep. New Eagan, Minnesota 10/28/2014
...more. OnePass is one of our biggest call generators for Customer Technical...many queries as possible on the first call and escalating calls whenever appropriate...Certifications or experience in a call center environment required. Working knowledge...
TEKsystems  Network Engineer New Raleigh, North Carolina 10/28/2014
...Candidates will get priority for the 24x7 Network Operations Center based on availability and flexibility in shift schedule. RESPONSIBILITIES: * Function as first point of contact for incidents and service requests from end users * Appropriately...
TEKsystems  Epic Clarity Report Writer New Manhattan, New York 10/28/2014
...Flatiron achieve it's goal to use data and technology to improve cancer care. You'll be the technical contact for our cancer center partners, life sciences partners, and academic partners. You'll work with them to understand their data...
TEKsystems  Technical Support Representative New Orlando, Florida 10/28/2014
...for a contract to hire position in Orlando, Florida. This position supports phone, data and cable TV services in a call center environment. Candidates must have strong troubleshooting experience with internet connectivity, and must also have...
TEKsystems  Project Release Manager New Charlotte, North Carolina 10/27/2014
...application dependencies for a release. Serve as central point of contact on behalf of all of RDS regarding any release related activities...Process Engineering Background in testing leveraging Quality Center or OBIEE Reports Executive friendly communication skills Team...
TEKsystems  Release Manager New Charlotte, North Carolina 10/27/2014
...application dependencies for a release. Serve as central point of contact on behalf of all of RDS regarding any release related activities...Process Engineering Background in testing leveraging Quality Center or OBIEE Reports Executive friendly communication skills Team...
TEKsystems  Technical Analyst New Charlotte, North Carolina 10/27/2014
...but bridges the gap between IT & the business. Technical skills: - SFDC Communities - SFDC Sales/Service/Call Center Required skills -Requirements analysis and the ability to map out business processes. - Experience in working across...
TEKsystems  IT Help Desk Analyst New San Francisco, California 10/27/2014
...Ability and willingness to work any shift in a 24x7x365, call center environment, and extended hours or modified schedule...situations. -Experience working in or supporting a call center or help desk environment. -Must be highly accountable...
TEKsystems  Technical Customer Service Rep. New Eagan, Minnesota 10/27/2014
...more. OnePass is one of our biggest call generators for Customer Technical...many queries as possible on the first call and escalating calls whenever appropriate...Certifications or experience in a call center environment required. Working knowledge...
TEKsystems  Cisco Network Engineer New Greeley, Colorado 10/27/2014
...Voicemail, auto attendant, etc) Cisco Unified Contact Center Express (CSQ's, agents, supervisors, UCCX Scripting...Voicemail, auto attendant, etc) * Cisco Unified Contact Center Express (CSQ's, agents, supervisors, UCCX Scripting...

Job Posting Search Results 01 - 25 of 68
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