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Your Search Term(s): Information Technology » Call Center OR Contact Center
Job Posting Search Results 01 - 25 of 46

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Company Job Title Location Posting Date
TEKsystems  Data Center Manager New Jersey City, New Jersey 8/21/2014
...activities taking place within the Data Center meet or exceed established Standards...experience. 5+ years overall data center experience. 2+ years of experience...Previous experience in the management of data center environments servers, infrastructure...including escorting. Available to be on call 24/7 . Management experience a plus
TEKsystems  Data Center Manager New Manhattan, New York 8/21/2014
...activities taking place within the Data Center meet or exceed established Standards...experience. 5+ years overall data center experience. 2+ years of experience...Previous experience in the management of data center environments servers, infrastructure...including escorting. Available to be on call 24/7 .Co location management experience...
TEKsystems  TS/SCI Service Desk Technician New Colorado Springs, Colorado 8/21/2014
...ensure user receives quality service resolution on the first call; Support Request Fulfillment by supporting the installation...Quest Tools Suite, CommVault, DNS, DHCP, Microsoft Systems Center, Digital Senders, ; Microsoft Operating System MCP (Windows...
TEKsystems  Help Desk Specialist New Cleveland, Ohio 8/21/2014
...of experience in a technology related or application support related position preferred. * Previous experience at a call center in a legal environment is preferred. * Help Desk Institute certification a plus. * ITIL certification a plus. * MS...
TEKsystems  Helpdesk New Columbus, Ohio 8/21/2014
...Description Overview: - The Service Center is a full-service technical support center that provides immediate assistance...possible within the Service Center. - Answer incoming client...Fully document all cases in call tracking software and escalate...appropriate queue - Escalate support call to supervisor as necessary...
TEKsystems  Technical Customer Service Rep. New Eagan, Minnesota 8/21/2014
...more. OnePass is one of our biggest call generators for Customer Technical...many queries as possible on the first call and escalating calls whenever appropriate...Certifications or experience in a call center environment required. Working knowledge...
TEKsystems  Business Analyst New Colorado Springs, Colorado 8/21/2014
...Analyst working with Verizon's Advanced Routing and Contact Center (ARCC) team, you'll provide project leadership...that is responsible delivery of Advanced Routing and Contact Center (ARCC) network-based product infrastructure and application...
TEKsystems  IVR QA Analyst New Des Moines, Iowa 8/20/2014
...preferably Genesys. Other skills include: Experience with Quality Center Genesys or Audium or Syntellect Soft Phone and Hard Phone This position will require leading and executing test scenarios and scripts for new contact center.
TEKsystems  CRM Business Analyst New Virginia Beach, Virginia 8/20/2014
...writing test plans and coordinating testing Agile Scrum Methodology Knowledge of call center CRM is beneficial, but not required (incident management, case management, call flow, ACD/IVR) Focus is on production and delivery (not business case...
TEKsystems  Linux Systems Engineer New Atlanta, Georgia 8/20/2014
...interaction with customer and multiple data center staff. This is done in person, over...Interpersonal Skills * Serves as primary contact for customer lead to set direction...utilizing ITIL best practices in data center environment. * Ability to be on-call and available during off hours
Aerotek Professional Services  Technical Call Center Representative New Austin, Texas 8/20/2014
TEKsystems  Systems Analyst New Chicago, Illinois 8/19/2014
...Interactive Voice Response)-basic call routing Responsibilities: * The successful...health and growth for new and existing call center survey systems. The responsibilities...troubleshooting support. Work closely with call center staff on implementing new features...
TEKsystems  Technical Customer Service Rep. New Eagan, Minnesota 8/19/2014
...more. OnePass is one of our biggest call generators for Customer Technical...many queries as possible on the first call and escalating calls whenever appropriate...Certifications or experience in a call center environment required. Working knowledge...
TEKsystems  Desktop Support/Systems Admin New Belgrade, Minnesota 8/19/2014
...phone, desk-side, and/or remote connection within assigned product area of expertise. * Act as tier II contact for Support Center calls, and understand escalation procedures and staffing for support incidents. * Perform system backups and...
TEKsystems  TS/SCI Service Desk Lead New Colorado Springs, Colorado 8/19/2014
...ensure user receives quality service resolution on the first call; Support Request Fulfillment by supporting the installation...Quest Tools Suite, CommVault, DNS, DHCP, Microsoft Systems Center, Digital Senders, ; Microsoft Operating System MCP (Windows...
TEKsystems  Service Desk Technicians New Colorado Springs, Colorado 8/19/2014
...ensure user receives quality service resolution on the first call; Support Request Fulfillment by supporting the installation...Quest Tools Suite, CommVault, DNS, DHCP, Microsoft Systems Center, Digital Senders, ; Microsoft Operating System MCP (Windows...
TEKsystems  Oracle Knowledge Developer New Bloomington, Illinois 8/19/2014
1. Inquira. 2. Knowledge Management tool implementation. 3. Large enterprise or contact center experience. Request is for an Oracle Knowledge Developer (or role with the following skills). Develop prototypes for: migration...
TEKsystems  Oracle Knowledge Technical Analyst New Bloomington, Illinois 8/19/2014
1. Inquira. 2. Knowledge Management tool implementation. 3. Large enterprise or contact center experience. Request for an Oracle Knowledge Technical Analyst (or role with following skils). Participate in overall design...
TEKsystems  Oracle Knowledge Solution Architect New Bloomington, Illinois 8/19/2014
...Knowledge Management tool implementation. 3. Large enterprise or contact center experience. Request is for an Oracle Knowledge Solution Architect...implementing Oracle Knowledge at large enterprises and/or large contact centers is necessary.
TEKsystems  Sr. Desktop Support Morrisville, North Carolina 8/18/2014
This person will be responsible for a 200 user call center. The environment consists of 98% Dell Desktops, and...other techs on-site, but this person will be able to call the manager and techs in other offices for help when needed...
TEKsystems  Technical Customer Service Rep. Minneapolis, Minnesota 8/18/2014
...end users issues on the first call. Primary Objectives: Resolve...queries as possible on the first call and escalating calls whenever...Certifications or experience in a call center environment required. Working...business' success. Please contact me if you meet the qualifications...
TEKsystems  SCCM Engineer Saint Paul, Minnesota 8/18/2014
...Extensive background in System Center Configuration Manager required...infrastructure for servers for System Center, deploying new servers into...server on a monthly basis, on call support - Software deployments...infrastructure for servers for System Center, deploying new servers into...fast paced environment please contact me.
TEKsystems  Network Engineer Loveland, Colorado 8/18/2014
...impact those decisions could have. * Participate in 24/7 on-call rotation. Required Qualifications: * A minimum of 3 years...Certification. * Experience implementing and supporting Cisco Data Center environments using VPC, VDC, OTV and Fabric Path technologies...
TEKsystems  Unified Communications Consultant Normal, Illinois 8/18/2014
...Unity Unified Messaging (Exchange and Domino), Cisco Unity Connection, Cisco Emergency Responder, Cisco Unified Contact Center Express, Cisco Unified Operations and Provisioning Manager, Cisco Unified Presence, Microsoft Exchange and Unified...
TEKsystems  Windows Admin Columbus, Ohio 8/18/2014
...and organizational skills are essential *Willingness to work flexible shifts *Experience of retail distribution and call center operations a plus *Experience with VMWare ESX sever and desktop virtualization experience a plus *CompTIA A+...

Job Posting Search Results 01 - 25 of 46
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