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Your Search Term(s): Information Technology » Call Center OR Contact Center
Job Posting Search Results 01 - 25 of 49

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Company Job Title Location Posting Date
TEKsystems  Help Desk Technician New Tempe, Arizona 9/18/2014
...high quality customer service. The ideal candidate comes from a call center background that enjoys supporting internal employees over the...steps are taken to escalate to the appropriate group. Average call handle time is 5-6 minutes.
TEKsystems  Helpdesk Support New Chicago, Illinois 9/18/2014
...includes 700 Chicago users, Windows XP, Dell hardware. They are planning to move to an MS Office 2010/Windows 7 environment in the near future. This individual will work in a small call-center environment with three other members.
TEKsystems  Network Engineer New Plymouth, Minnesota 9/18/2014
...assistance on projects as needed. * Participation in a 24/7 on call rotation. Qualifications * 5 or more years experience in Network...and/or Cisco Switches is a big plus. * Experience with data center moves / migrations is a big plus. * Bachelor Degree, with...
TEKsystems  Desktop Support Technician New Charlotte, North Carolina 9/18/2014
...of our top clients in the Charlotte are. Candidates will be responsible for providing to support to employees in a call center environment from a hands on desktop pespective. Candidates will be re-imaging computers for new users, handling...
Aerotek Professional Services  Tier 1 Customer Support New Austin, Texas 9/18/2014
...support and statistical standards. This is a fast pace call center environment. They are new to Austin so it has a "start...of room for growth. You will be surrounded by hungry call center represenatatives on a daily basis. The ideal candidate...
TEKsystems  Web Developer New Chicago, Illinois 9/18/2014
...spent with JavaScript and HTML and 25% PHP. This person will be maintaining and updating PHP pages used to power our call center operations. The following skill are required: PHP JavaScript HTML CSS Experience communicating with RESTful APIs If...
TEKsystems  Cisco VoIP/Network Engineer New Chicago, Illinois 9/17/2014
...assigned area; extended hours and on call duties required. * Other duties as assigned...Cisco Unified Communications o Cisco Call Manager 8.5.1 , 9.X o Cisco Unity Connection 8.5.1 , 9.X o Cisco Contact Center Express 8.5.1 , 9.x o Cisco Meeting...
TEKsystems  Voice Engineer New Jersey City, New Jersey 9/17/2014
...Voice over IP (VoIP) solutions. Strong knowledge in related technology areas such as Voice Mail, Voice Recording, Contact Center, IP Network, Network Appliance, Video and Transport technologies (Switched Voice, IP, SIP, etc.) is critical...
TEKsystems  Helpdesk New Columbus, Ohio 9/17/2014
...The Enterprise IT Service Center is a full-service technical support center that provides immediate assistance...Essential Functions: EIT Service Center Analyst, End User Client provide...possible within the Service Center. Specific Duties, Activites...Fully document all cases in call tracking software and escalate...
TEKsystems  Network Engineer - 1st, 2nd & 3rd shifts New Raleigh, North Carolina 9/17/2014
...communications equipment VLANS, Routes, MPLS, and Firewall configurations for the Data Center Cisco Unified Communications System configuration and management, including Call Manager, Unity, IPCC, HUCS, Avaya, CER Cisco Layer 2 & 3 switch and...
TEKsystems  Network Operations Technician New Wake Forest, North Carolina 9/17/2014
...Experience provisioning Cisco Call Manager * Experience managing...configurations for the Data Center *Excellent Visio documentation...configuration and management, including Call Manager, Unity, IPCC, HUCS...ability to work off hours, on call and during holidays *Experience...
TEKsystems  UCCE Engineer New Cincinnati, Ohio 9/17/2014
...end Cisco enterprise contact center marketplace installation services, Intelligent Call Routing, network to...video and chat, and contact management solutions...Specialist, Cisco IP Contact Center Express Specialist...
TEKsystems  Helpdesk New Ontario, California 9/16/2014
*1 - 2 years of Call Center technical support or Helpdesk experience within a medium to large enterprise environment. *Exceptional customer service skills...
TEKsystems  Interactive Intelligence Engineer New Omaha, Nebraska 9/16/2014
...imperative * Understanding of ACD telephony platforms, ININ, Cisco/ICM and VoIP preferred * Knowledge of Contact center, IVR, and call handling products such as ININ required * Proficient knowledge of VoIP
TEKsystems  Sr. Network Engineer New Providence, Rhode Island 9/16/2014
...technical implementation and testing of network components in Data Center network - predominantly Cisco with Nexus platform, Cisco ASR...services, and monitoring tools. Qualified candidates can call or email me directly or respond to posting.
TEKsystems  Sr. Project Manager New Denver, Colorado 9/16/2014
...anywhere. The project manager will interact with the various stakeholders (vendors, regional managers, call center managers, data center managers and project managers, head end managers, backbone engineering teams) in each market to make sure...
TEKsystems  Linux Admin. w/ Remote Work New Reston, Virginia 9/16/2014
...week. -Great Location in the Reston Town Center -Opportunity for Growth and upward mobility...for the day-to-day, 24x7x365 on-call engineering, system administration, and...and vendors. - Participation in an on-call rotation for after-hours coverage as...
TEKsystems  Service Desk Analyst New Minneapolis, Minnesota 9/16/2014
...with an ACD and ticket tracking software (they use HP Service Center). Of course, excellent customer service skills and a positive...are taken from the same queue and there is about a 80% first call resolution with 1,200 - 1,500 calls a week on average...
TEKsystems  Sr. Network Engineer New Knoxville, Tennessee 9/16/2014
...details. For the quickest response, please contact me directly by phone or send me an email...Firewalls at several stores and at the Data Center. The rest of the time this person will...above, for the quickest response, please contact me directly by phone or send me an email...
TEKsystems  Help Desk Norfolk, Virginia 9/15/2014
...experience working with and troubleshooting the NMCI networks. On a daily basis, this technician will answer tickets in a call center environment and troubleshoot user issues related to Windows XP/7 and computer hardware. Applicants must be able to...
TEKsystems  Cisco Phone Support Cleveland, Ohio 9/15/2014
...issues related to the Cisco phones. They are currently using Express Premium 8.0. Setting up new phones, using call center manager to add/delete and clean up the phone book. Inventory of current hardware. Resolve tickets as they are realted...
TEKsystems  Systems Engineer Gainesville, Florida 9/15/2014
...looking for someone well rounded with experience in: Data Center management - cabling, racking servers, cleaning up server...monitoring and identification of bottlenecks Understanding of data center infrastructure technologies including Disaster Recovery procedures...a 24/7 environment is vital as they may have off hour on call work based on projects they have going on. Nice to have experience...
TEKsystems  Cisco Voice Analyst Oakville, Ontario 9/15/2014
...security; including those involving user accounts * Able to design and produce Call Reporting for Call Center Statistics and Management * Support a Distributed Call Center with over 20 locations in the United States and Canada * Implement policies...
TEKsystems  Cisco Phone Support Cleveland, Ohio 9/15/2014
...issues related to the Cisco phones. They are currently using Express Premium 8.0. Setting up new phones, using call center manager to add/delete and clean up the phone book. Inventory of current hardware. Resolve tickets as they are realted...
TEKsystems  Network Operation Center Seattle, Washington 9/15/2014
...Windows Job Description: JOB SUMMARY A Network Operation Center Analyst 3 works as part of a team of Analysts on a shift basis...Notifications Functional System Validation IT Incident Conference Call Support and Documentation KEY DUTIES & RESPONSIBILITIES...

Job Posting Search Results 01 - 25 of 49
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