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Your Search Term(s): Information Technology » Call Center OR Contact Center
Job Posting Search Results 01 - 25 of 44

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Company Job Title Location Posting Date
TEKsystems  UC and Audio/Visual Engineer New Ashburn, Virginia 8/3/2015
...a pioneering medical, biological and neuroscience research center in Ashburn, VA is looking for a highly effective and customer...computing environment. Provide back up support for Cisco VoIP Call Manager Solution version 10 Manage and Configure Cisco VoIP...
TEKsystems  Helpdesk - Phone Support New Columbia Heights, Minnesota 8/3/2015
...by this team. * The average call to answer is 43 seconds. * 78% first call resolution for internal client employees and 87% first call resolution for salespeople in...of time. * The Client Support Center team is responsible for taking...
TEKsystems  Helpdesk New Ann Arbor, Michigan 8/3/2015
...logging policies and processes On call (40%) Execute daily responsibilities...including weekends, late hours o On-call coverage when requested by management...process orientation * Help desk / IT call center experience mMinimum one year related...
TEKsystems  Telecommunications Engineer New Schaumburg, Illinois 8/1/2015
...ongoing design updates and support of our telephony and contact center services including applications, hardware and converged...consistent with our long-term roadmap for telephony and contact center capabilities. This individual will drive continuous...
TEKsystems  QA Tester III New Portland, Oregon 7/31/2015
...Load Runner and running performance tests in HP Performance Center. Experience in creating web services test using SOAPUI Creates...and end-to-end testing experience and has recent Quality Center, We are looking for local candidates only. Requirements...Candidates with the required experience mentioned above can contact: for more information**
TEKsystems  Contact Center Engineer New San Diego, California 7/31/2015
...users to determine call flow and contact center requirements, solutions...and implementing call routing, scripting...for a large scale contact center operation and telephony...course work in Cisco contact center Scripting with CVP Call Studio or similar...
TEKsystems  Product Support Representative New Overland Park, Kansas 7/31/2015
...responding to daily client-centric activities. * Performs other related duties as assigned. Candiates must have previous call center or helpdesk experience and exceptitional customer serivice skills for phone support.
TEKsystems  Consumer Customer Support Sammamish, Washington 7/31/2015
Top 2 Skills Required: 1. Customer Support Experience in a Call Center Environment 2.Excellent Written and Verbal Skills Our clients Consumer Escalation Support Team has asked our organization to...
TEKsystems  Technical Call Center Support Bellevue, Washington 7/31/2015
...customer issues for further analysis by the business EXPERIENCE AND SKILLS - 3+ years customer support experience - Call center experience - Solid listening, interpersonal and verbal skills - Good problem solving and research skills - Strong service...
TEKsystems  Help Desk Technician San Antonio, Texas 7/31/2015
...Ideal candidates will have 1-3 years working experience in a Help Desk or Call Center environment fielding technical calls from End Users. Experience with troublshooting...Excellent customer service is key for these roles. For more information please call.
TEKsystems  Help Desk Technician Zeeland, Michigan 7/31/2015
...Individual will serve as a back-up on technical support call loops or e-mail distribution to conduct part number...technical information. Collect, analyze and report on call center metrics in accordance with direction from service support...
TEKsystems  Helpdesk Technician Okemos, Michigan 7/31/2015
...Individual will serve as a back-up on technical support call loops or e-mail distribution to conduct part number...technical information. Collect, analyze and report on call center metrics in accordance with direction from service support...
TEKsystems  Overnight IT Help Desk Omaha, Nebraska 7/30/2015
...problems for desktop and software related issues in a call center environment. ESSENTIAL FUNCTIONS: * Perform computer...and/or a minimum of 2-4 years equivalent helpdesk/call center troubleshooting work experience. * In-depth knowledge...
TEKsystems  Senior Windows System Engineer Alpharetta, Georgia 7/30/2015
...there will be time where they are pulled into an escalation call to provide the highest level of support for a trouble ticket...teams like patching, and security needs. This is not a command center or admin of care and feeding it's more design and build...
TEKsystems  Help Desk Rancho Cordova, California 7/30/2015
...position is responsible for providing first level support as part of the Support Center (Help Desk) team. The Support Center provides a single point of contact for reporting all production issues in order to maintain the daily operation of...
TEKsystems  Delivery Manager Lansing, Michigan 7/30/2015
...nights and weekends, as well as serve in an on call capacity for urgent incidents Minimum five years...experience in a mid to large scale enterprise 7 x 24 call center or single point of contact operations, or equivalent. Working knowledge...
TEKsystems  Full Time Remote Service Desk Agent Chester, Virginia 7/29/2015
...have the following experience: Top 3 Skills Requirements: 6 months + experience providing technical support in a call center environment Previous experience working with a ticketing system Previous experience troubleshooting Cisco or Avaya phone...
TEKsystems  Security Incident Investigator Raleigh, North Carolina 7/29/2015
...investigator position will provide both scheduled shift work and on-call support for the Service's Threat Defense operations. Primary...collaboration with other team members in a Security Operations Center environment. The candidate must be a self-motivated individual...
TEKsystems  Helpdesk Warren, Michigan 7/29/2015
...troubleshooting (1-2 years) * Strong logical troubleshooting skills * Strong process orientation * Help desk / IT call center experience mMinimum one year related experience * ITSM ticketing system experience * Demonstrated SQL knowledge College...
TEKsystems  Technical Help Desk Seatac, Washington 7/28/2015
...Job Duties Serve as the IT department's central point of contact for all employee and vendor hardware or software issues, questions...2 years of customer service support experience. IT service Center experience or ITSM. Flexible work schedule as the shifts can...
TEKsystems  Voice Engineer Shelton, Connecticut 7/28/2015
...recommend, communicate, and implement next generation network technologies spanning Voice, VoIP, Data, LAN/WAN, Call Center, Wireless with a focus on meeting business objectives for cost, performance, security, timing *Support application...
TEKsystems  Security Engineer Manhattan, New York 7/28/2015
...this is a security operations role and will work in the command center doing, patching,scripting and atomation. they should have...of vulnerabilities; - Provide flexibility in providing On-call support as needed; - Have experience with Nessus - Have experience...
Allegis Group, Inc. - Corporate  Solutions Architect - Unified Communications Hanover, Maryland 7/28/2015
...Serve as technical owner and point of contact for domain specific solutions, in the...Telepresence preferred. *Experience in Contact Center technologies preferred. *8+ years...Gatekeepers, SME, CER, CUPC, Jabber, Call Manager *Demonstrated expertise with...
TEKsystems  Network Technician Springboro, Ohio 7/28/2015
...Management 1. Provide Network Incident Management via an on-call rotation for incident tickets with a primary focus on service restoration. 2...understanding of complex global networks: WAN, LAN, Data Center network architecture. 4. Experience working in a global operational...
TEKsystems  Technical Support Specialist San Diego, California 7/27/2015
...This is not your typical "churn and burn" call center where the point is to escalate the call as quickly as possible. They take calls from...takes about 30-40 calls a day with an average call time of 8-12 minutes. Typically customers...

Job Posting Search Results 01 - 25 of 44
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