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Your Search Term(s): Information Technology » Call Center OR Contact Center
Job Posting Search Results 01 - 25 of 52

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Company Job Title Location Posting Date
TEKsystems  Jr/Mid Level Project Manager New Dallas, Texas 11/21/2014
...Networks. Services include a Call Center that provides a single point of contact for Enterprise Infrastructure...and IT Service Requests. Call Center "Service Interactions...opportunities. An extension of the Call Center Service is the IT...
TEKsystems  Systems Analyst New Warren, New Jersey 11/21/2014
...improvements and foster strong relationships within Information Security, Service Now, OES, technology, sales, call center, operations, marketing, other business units and external institutional clients. Responsibilities: * Creates appropriate...
TEKsystems  Level 2 NOC Technician New Dallas, Texas 11/21/2014
...Networks. Services include a Call Center that provides a single point of contact for Enterprise Infrastructure...and IT Service Requests. Call Center "Service Interactions...opportunities. An extension of the Call Center Service is the IT...
TEKsystems  Systems Engineer New Gaithersburg, Maryland 11/21/2014
...powershell scripting ability. Experience with Vcloud automation center is a plus. Responsibilities: Responsible for managing hardware...needed to correct system failures by participating in an on-call rotation if necessary. As new technologies emerge and impact...
TEKsystems  Voice / UC Support Engineer New Orlando, Florida 11/21/2014
...Voice Administration / Engineering experience: * Call Manager/Call Unity version 8 (configuration, implementation...phones * Experience configuring and troubleshooting Contact Center Express (UCCX) * Experience troubleshooting IOS...
TEKsystems  Lead Metrics and Analytics Consultants New Milwaukee, Wisconsin 11/21/2014
...Improvement IT Productivity space: Qualified candidates will have experience supporting lean process improvements in a call center environment, with an emphasis on analytics/metrics in support of the lean program. 2) A second will support the...
TEKsystems  Network Technician/Administrator New Grand Rapids, Michigan 11/21/2014
...troubleshooting experience * Working knowledge of Microsoft Windows operating systems * Strong written and oral communication skills * Ability to travel as needed * Self-motivated and desire to succeed * Familiar with Cisco call center technologies
TEKsystems  Voice Engineer New Orlando, Florida 11/20/2014
...Unified Communications Manager (Call Control/PBX) Candidate should...user administration System Call Handler configuration Scheduling (Call Handler) Upgrade experience...configuration UCCX Cisco Unified Contact Center Express Candidate should possess...
TEKsystems  Helpdesk Analyst, 3 pm -11 pm shift shift New New York, New York 11/20/2014
...customer interaction, maintaining positive contact with attorneys and support staff and observing...Responsiblities: Serve as initial point of contact for telephone and e-mail inquiries on...Provide Level II support for all data center and desktop environments in a 24/7...
TEKsystems  IT Voice Analyst New Pensacola, Florida 11/20/2014
...listed below AIC -Avaya Interaction Center AES -Application Enablement Services...2 of the 4 skills listed below Avaya Call Managment System (CMS) Vectoring EAS - Expert Agent Selection Extensive Call Center knowledge
TEKsystems  Agile Coach New Mississauga, Ontario 11/20/2014
...in the midst of a transformation from waterfall to full agile with a Center of Excellence located in the United States. The client now needs someone as a local point of contact to bring agile alive in groups that are still operating in a waterfall...
TEKsystems  Network Services Manager New Cincinnati, Ohio 11/20/2014
...supporting one or more technical disciplines at a business unit/center. Principal Duties and Responsibilities: ¿ Maintain overall...including commitment to meet stated SLA's. ¿ Provide on-call technical support via pager as required. ¿ Overall responsibility for...needs of a project and the business unit ¿ Primary point of contact when managing several locations or a large client. ¿ Lead...
TEKsystems  Business Systems Analyst Melville, New York 11/19/2014
...experience with gathering requirements for call center technologies including IVR (Interactive...and ACD technologies (Automated Call Directory). This candidate should...requirement of the role. Again, call center technology is critical for this role...
TEKsystems  POS Support Specialist Fort Worth, Texas 11/19/2014
...manner with the number one goal of 1st contact resolution. This position responds to...understand who all their resources are, how to contact them and the proper escalation paths...support, networking, of software, support center, knowledge of Microsoft Office programs...
TEKsystems  Cisco Network Engineer Saint Cloud, Minnesota 11/19/2014
...knowledge of fiber and copper medias * CCNA/CCNP preferred but not required * Daily hands on experience with Cisco Call Center Manager or Enterprise Knowledge/Skills/Abilities Required: * Proven experience and success in leading and performing...
TEKsystems  POS Support Specialist Dallas, Texas 11/19/2014
...manner with the number one goal of 1st contact resolution. This position responds to...understand who all their resources are, how to contact them and the proper escalation paths...support, networking, of software, support center, knowledge of Microsoft Office programs...
TEKsystems  Windows Engineer Rockville, Maryland 11/19/2014
...or weekends) will be required on a rotational on-call basis. Education / Experience Requirements: -Bachelor...1 - 2 years of experience in a production data center. -System Center 2007/2012 experience. -Automation and software...
TEKsystems  Sr. Network Engineer Knoxville, Tennessee 11/19/2014
...details. For the quickest response, please contact me directly by phone or send me an email...Firewalls at several stores and at the Data Center. The rest of the time this person will...above, for the quickest response, please contact me directly by phone or send me an email...
TEKsystems  Help Desk Phone Support Technician Renton, Washington 11/18/2014
Top Skills: 1. Phone Support/Call Center Experience 2. Remote Troubleshooting...being slammed with an increase in call volume due to some Epic roll outs...a timely manner to the Operations Center for tracking of the issue until resolution...
TEKsystems  Business Analyst with Payroll Charlotte, North Carolina 11/18/2014
...unplanned priorities. Responsibilities: Serves as primary contact for MVAS Production Support for the CSC, RM and Onboarding...knowledge of MS Excel and Access Experience with ALM/Quality Center, Rational Tools and/or Star Team
TEKsystems  Service Desk Analyst Knoxville, Tennessee 11/18/2014
...ESSENTIAL DUTIES * Maintain centralized support interaction center providing assistance to users for the Information Technology...updates relevant to our user community. * Provide first-level contact and problem resolution for all users customers with hardware...
TEKsystems  Help Desk Tier I Rocklin, California 11/18/2014
...someone open to variable shifts. A strong candidate would have customer service experience, worked previously in a call center/helpdesk envrionment and retail experience. Description: This service desk supports the internal retail employees...
TEKsystems  Instructional Designer Dulles, Virginia 11/18/2014
...customer experience by authoring engaging content for use by call center trainers and agents as well as in our self-service...across the company to define needs for the website and call center agent training and communications. Responsibilities...
TEKsystems  Systems/Network Admin (Technical Support Engineer) Tinton Falls, New Jersey 11/18/2014
...Active Directory. * Experience with SAN and NAS environments and devices * Experience working in a high technology call center environment. Work Environment: 100% remote customer support, engineer will be working with the client's customers...
TEKsystems  Deskside Support Oklahoma City, Oklahoma 11/18/2014
...troubleshooting issues that have been escalated from the Resolution Center to the Desktop side. A minimum of 3-5 years hands on...experience is required. Previous experience in a help desk call center role is not required but preferred.

Job Posting Search Results 01 - 25 of 52
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