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Your Search Term(s): Information Technology » Call Center OR Contact Center
Job Posting Search Results 01 - 25 of 69

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Company Job Title Location Posting Date
TEKsystems  Voice Engineer/Contact Center New Memphis, Tennessee 12/17/2014
...Candidate will need experience in multiple contact center technology domains including Call Routing, Self Service solutions...scripting on inContact software/servers Contact Center Call routing Outbound Contact Solution Voice Portal Contact Center...
TEKsystems  Contact Center Specialist New San Antonio, Texas 12/17/2014
...after prompting a caller. *Capture. The Capture (CAP) micro-application enables you to trigger the storage of current call data at multiple points in the Unified ICME routing script.) Expereince developingt, monitoring, testing, and troubleshooting...
TEKsystems  Help Desk Support New Madison, Wisconsin 12/17/2014
Entry Help Desk/Customer Support Primary role will be doing phone support in a high-volume, fast-paced call center. Candidates MUST be flexible on their work shift and the schedule. Start and end times could vary daily or from week...
TEKsystems  Helpdesk Technician New Birmingham, Alabama 12/17/2014
...to have at least 1 to 2 years experience with End User Support. Skills needed for this role are below: TOP 3 Skills Call center experience 2 years experience Ms Products Voip Ideal candidate will have experience with working with Hardware and Ticketing...
TEKsystems  Linux Systems Architect New San Francisco, California 12/16/2014
...VMware, Linux/Unix, Storage subsystems, Windows, Data Center planning, BI delivery solutions, Java application servers...Skills Even if this job isn't the perfect fit for you, please contact Jono Grayson by phone (480)758-6113 or email your resume...
TEKsystems  Senior IT Portfolio Manager New San Diego, California 12/16/2014
...project leads and project team. Strong understanding of IT data center converged infrastructure services delivery, sourcing strategies...Must have experience managing PM's who are managing Data Center, Network, and/or Infrastructure projects Must have experience...projects Interested applicants, please reply to the below listed contact information with your resume and best time and way for us...
TEKsystems  Help Desk New Rocklin, California 12/16/2014
...you! Top Three Skills: Helpdesk, Customer Service, Call Center Job Description: Provide store support for the client...procedural issues from a retail stores environment via phone call. * Log and assign tickets as outlined in Department documentation...
TEKsystems  UC Voice Engineer New Orlando, Florida 12/16/2014
...Unified Communications Manager (Call Control/PBX) Candidate should...user administration System Call Handler configuration Scheduling (Call Handler) Upgrade experience...configuration UCCX Cisco Unified Contact Center Express Candidate should possess...
TEKsystems  Avaya Specialist New Virginia Beach, Virginia 12/16/2014
...environment of 200 or more 4 + years experience of move, add, change responsibilities in a contact or call center environment - We need a call center specialist 2 plus years navigating through Avaya Aura CM software in a fast paced environment...
TEKsystems  Sr. Genesys Engineer New Dallas, Texas 12/16/2014
...position has frequent contact with business...overseeing all Telecom, Call center projects, support...as the point of contact for special project...of telephony and call center issues. They will...software for Genesys contact center based applications...CTI products and Call Center Technology...
TEKsystems  VoIP/Voice Administrator New New York, New York 12/16/2014
...work closely with the Technical Assistance Center (TAC) to provide remote tier 2 support...Willing to travel on short notice On call duties on weekends, holidays and evenings...knowledge a plus (Avaya, Nortel, Cisco Call Manager, etc.) Education 2 year college...
TEKsystems  Help Desk New Rancho Cordova, California 12/16/2014
...month and 3,000 chats/month, 70% of those need to be resolved on first call. This person will be joining the Service Desk. They will support the 9...day 9,000 internal employees they support Strong team State of the art call center
TEKsystems  ETL Developer New Vancouver, British Columbia 12/16/2014
...workflows utilizing Informatica Power Center 9 as the ETL development tool built upon...and mappings using Informatica Power Center 9. * Develop new and maintain existing...applications implemented with Informatica Power Center 9. * Document all new and modified mappings...Thank you in advance to all who apply. Contact Info Vanessa Ng
TEKsystems  Global Delivery Manager New Baltimore, Maryland 12/16/2014
...maintain effective relationships with all key customer points of contact. Including but not limited to: Executive level sponsors...TEKsystems office to candidate residence or Global Services solution center if applicable * Travel up to 50% of the time; client base...
Aerotek Professional Services  Customer Success New Scottsdale, Arizona 12/16/2014
...Francisco with an operations/call center in Scottsdale as of June...to grow this operations center to 200+ by the end...the Scottsdale operation center. The environment is laid...a script *The average call time is very hard to say...
TEKsystems  Siebel Developer New Albany, New York 12/16/2014
...Components, EAI Object Manager components, HTTP Parameters, Setting up Siebel subsystems Preferred Qualifications include: Prior experience with a HIX project or in the healthcare industry Experience with Siebel Call Center Experience with CTI
TEKsystems  POS Support Specialist New Fort Worth, Texas 12/15/2014
...manner with the number one goal of 1st contact resolution. This position responds to...understand who all their resources are, how to contact them and the proper escalation paths...support, networking, of software, support center, knowledge of Microsoft Office programs...
TEKsystems  Software Support Analyst New Washington, District of Columbia 12/15/2014
...Involvement in a support model like DevOps and 24/7 on-call pager (pager rotates among team members). Need to have the ability to handle production support in a command center type environment and ability to work under established process...
TEKsystems  Network Engineer New Indianapolis, Indiana 12/15/2014
...ground-up solutions for core infrastructure redesign, data center redesign, wireless systems deployments and modern business...as BYOD and guest networks), as well as a ground-up Cisco Call Manager (CUCM) and Unity deployment from a legacy phone system...
TEKsystems  Help Desk New Renton, Washington 12/15/2014
...customer is being slammed with an increase in call volume. They will be supporting internal...communicated in a timely manner to the Operations Center for tracking of the issue until resolution...Maintain an appropriate level of first call resolution, average talk time, and number...
TEKsystems  Network Operations Technician III New Wake Forest, North Carolina 12/15/2014
...configurations for the Data Center *Excellent Visio documentation...configuration and management, including Call Manager, Unity, IPCC, HUCS...ability to work off hours, on call and during holidays *Experience...Experience provisioning Cisco Call Manager * Experience managing...
TEKsystems  Elite NOC Admin Charlotte, North Carolina 12/12/2014
...network and customer facing issues in a 24 x7 Network Operations Center. Typically, a Specialist II will have technical level expertise...resolution data. -Field customer calls and escalation via Automatic Call Distribution (ACD) queue - Must have the ability to work non...
TEKsystems  Tier II Helpdesk Technician Hunt Valley, Maryland 12/12/2014
...within their Global Solution Center/Helpdesk. They need to have...person is the first point of contact for user support in the incident...shift and have familiarity with call tracking/documentation process...system (Peregrine Service Center preferred) This person will...should have familiarity with call tracking/documentation process...
TEKsystems  Metadata Consultant Charlotte, North Carolina 12/12/2014
...and manage tasks around metadata by being the key point of contact for the stewardship organization. * Provide expertise on metadata...framework for enabling data quality and governance). * Act as Center of Influence and Liaison in metadata, common definitions and...
TEKsystems  Desktop Support Knoxville, Tennessee 12/12/2014
...office in a very professional setting. Primary Responsibilities: Answer phones and resolve basic computer issues Log call center tickets to escalate to techs Assist with the install of various computer equipment Qualifications: They prefer candidates...

Job Posting Search Results 01 - 25 of 69
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