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Your Search Term(s): Information Technology » Call Center OR Contact Center
Job Posting Search Results 01 - 25 of 79

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Company Job Title Location Posting Date
TEKsystems  Help Desk New Saint Paul, Minnesota 4/23/2014
...of people providing a single point of contact for the efficient resolution of end...learn and apply CSC (Customer Support Center) procedures, manage incidents through...techniques to solve incidents. Provide on-call support as scheduled. Education and Experience...the ability to work on a rotating on-call schedule.
TEKsystems  Call Center Analyst New New York City, New York 4/23/2014
...level experience in contact center design and implementation...familiar with advanced call center applications...Familiar with Avaya Call Pilot and Avaya Modular...Documenting current call flows in Microsoft Visio...supervisors and agents on contact center features and capabilities...
TEKsystems  Desktop Support New Chicago, Illinois 4/23/2014
...Berry, I-phone, and Android support To log all calls on the call logging system. Respond to inquiries from clients and help...solutions. To allocate more complex calls to the relevant Solution Center associate. To arrange for external technical support where...
Allegis Global Solutions  Cisco Unified Communications Engineers New Denver, Colorado 4/23/2014
...configure, and test Cisco Call Manager, Unity, Call Manager Express, Unity Express...engagements Serve as technical point of contact on customer engagements Create and...Experience in Cisco PBX and/or Call Center systems engineering experience...
TEKsystems  Release Manager New Hightstown, New Jersey 4/23/2014
...web sites and applications. Responsibilities include: on-call support, troubleshooting, incident notification and resolution...database administration, network engineering and operations center staff. - Design/build/deploy public-facing high availability...
Aerotek Professional Services  PC Help Desk Representative New Chesapeake, Virginia 4/23/2014
...telephone, email, fax, or other available means of contact to the Support Center. Quickly assesses the user's issue and provides...with users whose issues are not closed on initial contact, which may include additional communication to...
TEKsystems  Help Desk New Bethesda, Maryland 4/23/2014
...The System Support Analyst in the Customer Service Center (CSC) is responsible for ensuring that deployed technology...Cherwell, etc...) -Experience in a high call volume technical call center is preferred -Requires experience working with...
TEKsystems  Network Engineer - VoIP New Lowell, Massachusetts 4/23/2014
...requirements for Contact Center end-users...and implement call-routing solutions...scripting, call routing and...Cisco Unified Contact Center Platform...requirements for Contact Center end-users...and implement call-routing solutions...
TEKsystems  Help Desk New Florence, Kentucky 4/23/2014
...Experience troubleshooting network / telecommunication problems, working directly with the “telco”. Experience in a call center or helpdesk environment preferred. Ability to work in a fast paced high volume work environment. Dependable, flexibility...
TEKsystems  Network Analyst (NOC) New Indianapolis, Indiana 4/23/2014
...based on this information, either fix the problem remotely or contact the correct internal or external personnel to get the problem...functional knowledge of at least 50% of the following: Data Center environment - BGP routing - OSPF routing - OCx circuits Sonet...
TEKsystems  CRM Business Analyst New Chesapeake, Virginia 4/22/2014
...should have 5+ years of experience working on CRM related projects including areas of marketing/communications and call center. Candidates should be capable and comfortable interviewing project executives and leaders. Candidates will be expected...
TEKsystems  Help Desk New Dallas, Texas 4/22/2014
...any shift due to the fluctuation in call volume. We try to provide advanced...supervision, in a 24/7 in-bound call center environment, Sr. Technical Support Representatives...users using and operating automated call distribution phone software, via remote...
TEKsystems  Help Desk New Tampa, Florida 4/22/2014
...qualified candidate must have the following skills: 1) 2+ years experience working in an IT Level 1 Help Desk call center environment 2) Experience working with a Help Desk ticketing system (Remedy, Heat, CA Service Desk) 3) 2 years...
TEKsystems  Technical Support New Salt Lake City, Utah 4/22/2014
...and maintains incident Must Haves: Minimum one year + of customer service/help desk support experience in a call center environment Software trouble shooting experience followed by hardware troubleshooting experience. They wont rule out...
TEKsystems  Help Desk Analyst New Richmond, Virginia 4/22/2014
...following: - Receive calls from employees and fix problems in a timely matter - Manage requests through emails - Research and contact clients with resolution information - Use the IT HelpLine’s ticketing system to retrieve and update issues - Utilize knowledge...
TEKsystems  Data Center Technician New Lodi, California 4/21/2014
Title: Data Center Technician Location: Lodi...on standards within the data center, and following change management...5+ years experience in data center operations and/or data center facilities - Bachelor’s degree...Need to be able to rotate on call schedules
TEKsystems  Senior Developer New Dayton, Ohio 4/21/2014
...reports 2) Development of the a Contact Center Script Announcement Management...Development of a tool to manage the Contact Center Toll Free Numbers 4)Development of a reporting interface for call recording repository. Top 3 required...
TEKsystems  Network Support Engineer New Bloomington, Illinois 4/21/2014
...desired, but not required) 6. Experience supporting Cisco Contact Center Infrastructures (strongly desired, but not required) 7. Desire knowledge of call routing in a Contact Center Environment
TEKsystems  Network Administrator New Bloomington, Illinois 4/21/2014
...desired, but not required) 6. Experience supporting Cisco Contact Center Infrastructures (strongly desired, but not required) 7. Desire knowledge of call routing in a Contact Center Environment
TEKsystems  Windows Server Engineer New Providence, Rhode Island 4/21/2014
...hour work week - every 5th weekend would be required to be on call.** Key Skills: - Powershell - Office Communications Server...McAffee Email Gateway - Symantec DLP - Microsoft System Center - Microsoft Threat Management Gateway - Microsoft Forefront...
TEKsystems  BI .NET Data Architect New Horsham, Pennsylvania 4/21/2014
...technology stack to create a blueprint for the following improvements: enhance their BI / reporting functionalities, call-center applications, and Employee commission reports. 75% of this role will be architect responsibilities, and 25% development...
TEKsystems  Business Analyst - Infrastructure New Lewisville, Texas 4/21/2014
...of a Senior Business Analyst with a focus on network infrastructure and telephony projects at its Lewisville, TX data center. The Business Analyst will be responsible for working closely with the business on multiple projects to gather and document...
TEKsystems  VOIP Engineer New Washington, District of Columbia 4/21/2014
...Cisco Unified Communications applications, specifically Cisco Unity Connection Cisco Emergency Responder, and Cisco Contact Center Express. - Familiarity with telecommunications, protocols and procedures, to include installing voice circuits...
TEKsystems  Network/Systems Administrator Oceanport, New Jersey 4/21/2014
...Previous experience with clustering and/or virtualization technologies. - Experience working in a high technology call center environment. - Experience with SAN and NAS environments and devices Candidate Profile: The Ideal candidate will be...
TEKsystems  Network Engineer Everett, Washington 4/18/2014
...training to the Corporate Network Engineers and the Critical Solutions Center which are Tier 1 and Tier 2 support organizations. Must have Cisco Design...Document Network problems and resolution for future reference. -On-Call rotation

Job Posting Search Results 01 - 25 of 79
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