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Your Search Term(s): Information Technology » Call Center OR Contact Center
Job Posting Search Results 01 - 25 of 63

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Company Job Title Location Posting Date
TEKsystems  Systems Engineer New Charlotte, North Carolina 7/21/2014
...maintenance, and architecture of the company’s Data Center and Storage Area Network (SAN) including virtualization...restoration experience. - Experience in managing more than one Data Center replication and disaster recovery including clustering and other high...Hyper-V. - Ability to work varied schedules, including on-call responsibilities - Strong analytical, critical, and creative...
TEKsystems  Network Administrator/NOC Technician New Tukwila, Washington 7/21/2014
...processes are adhered to. Broad Responsibilities of an Operations Center Technician - Customer Service: Responsible for excellent customer...vendor troubleshooting and problem resolution. - Monitors data center environment to ensure adequate temperature control and takes corrective...peripherals. - Basic knowledge of monitoring software and call tracking systems. - Basic knowledge of Outlook and Outlook...
TEKsystems  Application Support New Indianapolis, Indiana 7/21/2014
...analysis related issues and a liaison between the Customer Support Center (CSC) / Field Staff and the IT Services group. Interested...insure the highest level of client satisfaction. -Provide on-call coverage after hours on a rotating basis. -Work an eight...
TEKsystems  Network Engineer New Phoenix, Arizona 7/21/2014
...support. The initial phone call from the end user goes to 1st...Experience supporting Cisco Contact Center Infrastructures (strongly desired...required) 7. Desire knowledge of call routing in a Contact Center Environment Environment size...
TEKsystems  Help Desk Site Lead New Bellevue, Washington 7/21/2014
...prior leadership experience within a call center technical support environment. Inbound...supported. -- Provide first point of contact for all technical support issues at an...inquiries and incidents at the first point of contact. -- Achieve performance goals and increase...
TEKsystems  Field Service Technician New Chicago, Illinois 7/21/2014
...full description of the role. Please contact me as this role will close quickly! Responsibilities...analyze, all issues submitted into the call center; while keeping the customer abreast of...of equipment/systems. -Provide on-call support as needed. -Takes an initiative...
TEKsystems  Part-time NOC Administrator New Arlington, Virginia 7/21/2014
...switches, firewalls, etc.) - Monitor and troubleshooting Call Center System (ACD) - Proficient in administering VoIP - Document...processes - Gain familiarity with the client's current data center infrastructure - Present Monitoring/Test Results and...
TEKsystems  Systems Administrator New Nashville, Tennessee 7/21/2014
...systems, clustering. Participate in on-call rotation. Support infrastructure services...professional manner. - Ability to be in on-call rotation, supporting issues and systems...Experience with DR - Co-Location Data Center experience a strong plus
TEKsystems  Voice Support Engineer New Marlborough, Massachusetts 7/21/2014
...customers, partners, account teams, and other Technical Assistance Center engineers. - Applies analytical skills and technical knowledge to solve...on voice Voice gateways, IOS gateways, dial peers, and unified call processing (UCP)
TEKsystems  Voice Support Eingineer New Boston, Massachusetts 7/21/2014
...customers, partners, account teams, and other Technical Assistance Center engineers. - Applies analytical skills and technical knowledge to solve...on voice Voice gateways, IOS gateways, dial peers, and unified call processing (UCP)
TEKsystems  Project Manager - Apps New Orlando, Florida 7/21/2014
...legacy and existing systems & support of new sales centers & resorts. Some examples of projects could be replacement of call center software. Day to day the role will be responsible for managing scope, schedule, and budget (cost schedules, forecasting...
TEKsystems  Technical Support Representative New Orlando, Florida 7/21/2014
...for a contract to hire position in Orlando, Florida. This position supports phone, data and cable TV services in a call center environment. Candidates must have strong troubleshooting experience with internet connectivity, and must also have...
TEKsystems  Cisco UCCE Engineer New Indianapolis, Indiana 7/20/2014
...Legacy PBXs and contact centers...Interaction Center (AIC), Avaya Call Management System...cycle Cisco contact center project integrations including call center workflow...Provides Call Recording - Cisco Unified Contact Center Enterprise...
TEKsystems  Sr. Linux Engineer New Atlanta, Georgia 7/19/2014
...servers ¿ Configure, update and operate monitoring of Data Center operations, including application and hardware environmental monitoring...architecture and monitoring as it pertains to linux/AIX ¿ On call 24/7 x 365 for emergencies Required Skills: ¿ 5+ years...
TEKsystems  Network Operations Center Technician Tukwila, Washington 7/18/2014
...processes are adhered to. Broad Responsibilities of an Operations Center Technician - Customer Service: Responsible for excellent customer...vendor troubleshooting and problem resolution. - Monitors data center environment to ensure adequate temperature control and takes corrective...peripherals. - Basic knowledge of monitoring software and call tracking systems. - Basic knowledge of Outlook and Outlook...
TEKsystems  VoIP Engineer Harrison, New York 7/18/2014
...work with the WAN team in the Lower Hudson Regional Information Center supporting 52 school districts throughout Westchester, Putnam...replacement of equipment, software upgrade, and working with Cisco Call Manager. There is a VOIP practice currently in place that focuses...
TEKsystems  Senior .Net/PHP Developer Virginia Beach, Virginia 7/18/2014
...Experience with implementation of CRM solutions for Marketing and Call Center/Customer Support groups. - Experience in web development using...plus. This is an exempt position and may require overtime, on call rotation and local travel
TEKsystems  Help Desk Columbus, Ohio 7/18/2014
...is designed to be the single point of contact for customers requesting services in...resolving issues whenever possible on first contact and monitoring on-going incidents...person will have experience working in a call center environment and have strong customer...
TEKsystems  Systems Analyst Coppell, Texas 7/18/2014
...Cater to any customer service request like generate a report, help with some data points etc. - Be the Single Point of Contact for all communications - Prevent/Handle/Relax an adverse situation and avoid escalations - Responsible for customer business...
TEKsystems  Product Support Engineer Palm Beach Gardens, Florida 7/18/2014
...Cater to any customer service request like generate a report, help with some data points etc. - Be the Single Point of Contact for all communications - Prevent/Handle/Relax an adverse situation and avoid escalations - Responsible for customer business...
TEKsystems  Voice Support Engineer Boxboro, Massachusetts 7/17/2014
...customers, partners, account teams, and other Technical Assistance Center engineers. - Applies analytical skills and technical knowledge to solve...on voice Voice gateways, IOS gateways, dial peers, and unified call processing (UCP)
TEKsystems  Systems Administrator Greensboro-High Point-Winsto, North Carolina 7/17/2014
...working on the infrastructure of call center environments, active directory...expertise with infrastructure of the call center environment. All interested and qualified candidates should contact me with an updated resume in word...
TEKsystems  Cisco Engineer Bloomington, Illinois 7/17/2014
...level support. The initial phone call from the agent office goes to...Experience supporting Cisco Contact Center Infrastructures (strongly desired...required) 7. Desire knowledge of call routing in a Contact Center Environment
TEKsystems  Desktop Support Topeka, Kansas 7/17/2014
...Windows XP and 7 2) Imaging desktops and laptops using Symantec Ghost or Altiris or MDT 3) Support a 250-300 person call center 4) Advanced ability to convey technical information to non-technical users both verbally and in writing In addition...
TEKsystems  ITIL Certified Desktop Support Dallas, Texas 7/17/2014
...using and operating automated call distribution phone software...Accurately process and record call transactions using a computer and...Follow up and make scheduled call backs to customers where necessary...extended period of time. -Support Center Analysts / Help Desk Analysts...

Job Posting Search Results 01 - 25 of 63
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